Privacy Policy

Introduction

RemoteOne ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

Local Device Data

• Device Information: Names and IP addresses of devices you connect to (stored locally on your device only)
• Pairing Credentials: Authentication tokens for paired devices (stored securely using encrypted storage)
• App Preferences: Your settings like theme preference, haptic feedback settings, and preferred devices

Advertising Data

Our app displays advertisements provided by third-party advertising networks (such as Google AdMob). These advertising partners may collect:

• Device identifiers (such as advertising ID)
• IP address
• General location data (country/region level)
• App usage data for ad personalization
• Device information (device type, operating system)

For more information about how our advertising partners collect and use data, please refer to: Google AdMob Privacy Policy

How We Use Information

Local Data Usage

• To discover and connect to devices on your local network
• To remember your paired devices for quick reconnection
• To save your app preferences
• To provide remote control functionality

Advertising Data Usage

• To display relevant advertisements
• To measure ad performance
• To prevent fraud and ensure ad quality

Data Storage

Local Storage

All app-specific data (device pairings, preferences, credentials) is stored locally on your device. We do NOT:

• Send your device pairing data to external servers
• Collect analytics or usage data about your remote control activities
• Share your device information with third parties
• Track your physical location

Advertising Data

Advertising-related data is processed by our third-party advertising partners according to their respective privacy policies. You can opt out of personalized advertising through your device settings:

• Android: Settings → Google → Ads → Opt out of Ads Personalization
• iOS: Settings → Privacy → Advertising → Limit Ad Tracking

Data Security

We use industry-standard encryption to protect sensitive data:

• Pairing credentials are stored using Flutter Secure Storage
• On Android: Encrypted SharedPreferences with AES encryption
• On iOS: Keychain with first_unlock accessibility

Network Permissions

RemoteOne requires local network access to:

• Discover devices using SSDP/UPnP protocols
• Communicate with smart TVs and media devices
• Send remote control commands

Third-Party Services

Our app uses the following third-party services:

• Google AdMob: For displaying advertisements. AdMob may collect device information and use cookies or similar technologies for ad personalization.

Children's Privacy

Our app is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your Rights

You have the right to:

• Delete all stored data by clearing app data or uninstalling the app
• Remove individual paired devices from within the app
• Opt out of personalized ads through your device settings
• Control what devices you connect to

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

Consent

By using RemoteOne, you consent to:

• The local storage of device and pairing information on your device
• The display of advertisements and the associated data collection by our advertising partners
• This Privacy Policy and its terms